Nurse Administrator

3 weeks ago

Brisbane, Queensland, Australia Monash IVF Group Full time
About Monash IVF Group

Monash IVF Group is a leading provider of reproductive care, renowned for advancing the delivery of reproductive health services for contemporary lifestyles. Our team of multidisciplinary specialists collaborate to improve the experience and outcomes for patients with care and compassion.

Job Summary

We are seeking a skilled Nurse Administrator to join our Fertility Solutions team. As a key member of our team, you will provide exceptional administrative support, ensuring the smooth operation of our clinic. Your attention to detail, excellent communication skills, and ability to work cohesively with our team will make you an invaluable asset to our organization.

Key Responsibilities
  • Deliver exceptional administrative support with great attention to detail
  • Provide support and assistance to the Nursing team
  • Accurate data entry
  • Managing incoming phone and email enquiries and responding to patient enquiries as necessary
  • Managing patient bookings
  • Creating and maintaining patient records
  • Scanning, filling and archiving of documents
  • Providing general administrative support to the team
  • Preparing and cleaning treatments rooms, prior to and after procedures
  • Delivering exceptional caring service to all patients
  • Triaging incoming calls and providing appropriate assistance to callers
  • Booking and monitoring clinic appointments
Requirements
  • Knowledge of medical terminology
  • Excellent telephone manner
  • Exceptional computer and IT skills, Microsoft Office Suite essential, Genie advantageous
  • Strong attention to detail
  • Ability to work cohesively within a multi-disciplinary team
  • Superior time management skills with proven ability to multitask
  • A willingness to embrace the Monash IVF Group principles – Care, Collaborate, Communicate, Commitment, Create
About Us

At Monash IVF Group, we value each and every one of our employees. We believe in leading the evolution of care, and that means caring for our people. We offer a dynamic workplace, a Learning & Development Framework, access to a contemporary Employee Assistance Program, and many other benefits.

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