Senior Technical Analyst

5 days ago


Brisbane, Queensland, Australia Hansen Technologies Full time
About Hansen Technologies

Hansen Technologies is a leading provider of next-generation utilities billing software solutions. We are seeking a highly skilled Technical Analyst to join our Brisbane-based team.

About the Role

This is a key role in driving success as part of an onsite team responsible for the implementation and ongoing support of billing, meter asset management, and meter data management solutions for our client, Australia's largest wholly government-owned electricity company.

Key Responsibilities
  • Work with clients to gather and document requirements, identifying business processes, interface formats, and data associated with developing technical solutions.
  • Design and develop production customizations, configuration changes, reports, interfaces, and scripts, including support for deployment of new versions into testing and production environments.
  • Adhere to and enforce processes and standards for updates and configuration changes required to supported client environments and systems.
  • Monitor and deliver key system processes, contracted SLA, and performance targets for the client in a fully SaaS-based solution.
  • Work with software architects and business analysts to ensure technical requirements accurately reflect the business use case model and are reconciled with each other.
  • Provide technical and product expertise to support the client's product configuration, data migration, acceptance testing, product integration, and incident resolution processes.
Requirements
  • Proven experience of 5 years or more working in a support, development, or technical analysis role with large-scale commercial clients.
  • Excellent knowledge of Unix/Linux platforms.
  • Experience in Java, Bash, and Perl scripting.
  • Experience in API and adapter development, including use of REST and SOAP web services.
  • Experience with source code and build management tools, preferably GIT, SVN, ANT, Maven, Jenkins, and BitBucket.
What We Offer

Join Hansen Technologies for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance.



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