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Patient Access Specialist

1 week ago

Newcastle West, Limerick, Australia TroyMaryvilleSt. JacobMarine Chamber of Commerce Full time
Job Summary

This role was created to ensure backup coverage in all areas of Patient Access when existing staff is absent. To fulfill this responsibility, the successful candidate will learn and perform registration responsibilities in all areas of patient access, including learning multiple software applications used in each job responsibility across various registration areas within the hospital and at other offsite locations.

Flexibility in availability is a requirement due to Patient Access being 24/7. Prior registration experience and previous customer service experience are required for this position.

Key Responsibilities
  • Registers patients in all areas of Patient Access, confirming patient information following the appropriate registration processes for that registration type.
  • Performs all appropriate eligibility verifications required at the time of registration.
  • Determines if the patient has any financial obligations that should be collected at the time of registration and provides immediate financial counseling.
  • If the patient presents with an order from their provider, ensures the order has all required information.
  • Reviews and explains all registration forms prior to obtaining signatures.
  • Communicates with receiving departments when patient registration is completed.
  • Performs all cashiering functions, including collecting money and balancing the drawer.
  • Performs all downtime processes and procedures when applicable.