Luxury Hotel Housekeeping Team Lead

7 days ago

Melbourne, Victoria, Australia LUXXE Outsourced Hotel Services Full time

LUXXE Outsourced Hotel Services is a boutique services company operating in Melbourne, Canberra, Sydney, Western Sydney, Brisbane, Perth, Mackay, and Cairns.

We provide highly-trained staff across various roles including Housekeeping, Rooms and Public Areas.

The role of Housekeeping 2IC/Room Attendant is critical to the success of this hotel.

About the Role

This is an excellent opportunity for a motivated and hands-on individual to head up the team in Melbourne - VIC.

You will have a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the overall Hotel team.

MUST be available to work a rotating roster.

Possess full Australian working rights.

Excellent grooming and presentation are essential for this role.

Key Responsibilities
  • Passionate and consistent, with excellent attention to detail.
  • Show proven effective and positive inter-departmental relationships with previous hotel teams, including General Manager, front office and Maintenance.
  • Demonstrated Leadership skills: lead the team from the front, drive performance and productivity.
  • Excellent staff management to drive performance excellence in quality and productivity including training, development, rostering, work allocation and performance improvement.
  • Strong Time management skills.
  • Accurate record keeping in relation to room counts/payroll & billing, and proven previous management of daily payroll to ensure compliance with the Hospitality Industry General Award.
  • Ability to maintain the standard operating procedures within the department and in accordance with CLIENTS requirements.
  • Experience in leading workplace safety, adhering to policies of the CLIENT and LUXXE. Assume responsibility and accountability for the health and safety of employees and for the working environment.
  • A demonstrated hands on approach within a 4 or 5 star Housekeeping Department conducting daily room inspections to ensure duties have been completed to meet service standards and guaranteed arrival times.
  • Previous experience with outsourcing.
Benefits

Benefit from comprehensive training programs and join a company that focusses on a positive, supportive and inclusive work culture.

Be rewarded for your hard work and dedication.

LuXxe offers competitive remuneration packages with salary estimates ranging between $60,000 - $80,000 per annum based on location and experience.

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