Workshop Team Lead

2 weeks ago


Perth, Western Australia CTS People Full time

A leading truck dealership in Western Australia is seeking a skilled Workshop Team Lead to oversee the daily operations of their workshop.

About the Role:

The successful candidate will be responsible for managing the workflow, providing guidance to technicians, and maintaining high standards of customer service. They will also work closely with service advisors to improve workshop efficiency and profitability.

Key Responsibilities:
  • Lead and mentor a team of technicians and apprentices
  • Manage workshop operations, including scheduling and task allocation
  • Maintain accurate records of work orders, invoices, and job progress
  • Ensure top-quality customer service and satisfaction
  • Develop strategies to enhance workshop performance
  • Communicate with service advisors to keep customers informed
  • Ensure compliance with warranty guidelines and company standards
What's On Offer:
  • A competitive salary based on experience: AU$120,000 - AU$150,000 per annum
  • Ongoing training, including in-house and manufacturer programs
  • Long-term career growth opportunities in a supportive environment
  • Modern workshop facilities with advanced diagnostic tools
  • Comprehensive employee benefits, including health discounts and support programs
About You:
  • A qualified mechanic with experience in team leadership
  • Strong communication and problem-solving skills
  • Dedicated to promoting a safe work environment
  • Experience with European, American, or Japanese truck brands is an advantage

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