Customer Support and Sales Specialist

1 month ago


Toowoomba, Queensland, Australia PTC Phone Tech & Comm Full time

Position Overview:

We are in search of a diligent, committed, and enthusiastic CUSTOMER SUPPORT AND SALES SPECIALIST to enhance our operations at PTC Phone Tech & Comm. We offer a range of employment options including full-time, part-time, and casual roles.

Reporting directly to the Store Manager, you will thrive in a vibrant and fast-paced retail setting. Comprehensive training in basic mobile device repairs will be provided, so a willingness to acquire new skills and embrace variety in your responsibilities is essential. You will play a pivotal role in the team, driven by a passion for sales and a commitment to providing exceptional customer service. Your confidence and dedication to going above and beyond for our valued customers will be key to your success.

Key Qualifications:

  • A genuine enthusiasm for technology and mobile devices
  • Availability to work at least one weekend day
  • Proven experience in meeting and surpassing sales targets and KPIs
  • A proactive and motivated approach to achieving objectives and earning commissions
  • A strong commitment to delivering an outstanding customer experience
  • Knowledge of sales methodologies and strategies
  • Quick learning ability and adaptability in dynamic situations

Benefits:

  • Competitive salary plus commission structure
  • Flexible scheduling options
  • Employee discounts on the latest technology, accessories, and gadgets
  • Supportive work culture that values each individual
  • Opportunities for training and professional development
  • Hands-on experience in device repair
  • Potential for career advancement - opportunities to progress to Store Manager or beyond
  • Comprehensive onboarding and training provided
  • Recognition for your contributions and hard work


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