Customer Support and Sales Specialist
1 month ago
Position Overview:
We are in search of a diligent, committed, and enthusiastic CUSTOMER SUPPORT AND SALES SPECIALIST to enhance our operations at PTC Phone Tech & Comm. We offer a range of employment options including full-time, part-time, and casual roles.
Reporting directly to the Store Manager, you will thrive in a vibrant and fast-paced retail setting. Comprehensive training in basic mobile device repairs will be provided, so a willingness to acquire new skills and embrace variety in your responsibilities is essential. You will play a pivotal role in the team, driven by a passion for sales and a commitment to providing exceptional customer service. Your confidence and dedication to going above and beyond for our valued customers will be key to your success.
Key Qualifications:
- A genuine enthusiasm for technology and mobile devices
- Availability to work at least one weekend day
- Proven experience in meeting and surpassing sales targets and KPIs
- A proactive and motivated approach to achieving objectives and earning commissions
- A strong commitment to delivering an outstanding customer experience
- Knowledge of sales methodologies and strategies
- Quick learning ability and adaptability in dynamic situations
Benefits:
- Competitive salary plus commission structure
- Flexible scheduling options
- Employee discounts on the latest technology, accessories, and gadgets
- Supportive work culture that values each individual
- Opportunities for training and professional development
- Hands-on experience in device repair
- Potential for career advancement - opportunities to progress to Store Manager or beyond
- Comprehensive onboarding and training provided
- Recognition for your contributions and hard work
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