Waterfront Operations Manager
3 weeks ago
About the Role
Belgravia Leisure is seeking a highly skilled and experienced Operations Coordinator to join our team and contribute to the success of our aquatic facilities.
The successful candidate will be responsible for ensuring the effective operation of our facilities, delivering a safe and enjoyable experience for our patrons, and maintaining a high level of customer satisfaction.
Key Responsibilities
- Develop and implement operational strategies to improve efficiency and productivity
- Manage and maintain all operational systems, including safety protocols and emergency procedures
- Collaborate with the Aquatic Operations Manager to drive business growth and improve customer experience
- Lead and motivate a team of operations staff to achieve exceptional results
- Monitor and analyze operational performance, identifying areas for improvement and implementing corrective actions
- Develop and manage budgets, ensuring effective resource allocation and cost control
- Implement and maintain high standards of customer service, ensuring a positive experience for all patrons
About You
We are looking for a highly motivated and experienced professional with a passion for aquatic operations and a commitment to delivering exceptional results.
The successful candidate will possess excellent communication and leadership skills, with the ability to build strong relationships with staff, patrons, and stakeholders.
They will have a minimum of 2 years' experience in an aquatic operations environment, with a proven track record of leading teams and driving business growth.
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