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Claims Support Specialist

1 month ago


Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full time

Employers Mutual Management Pty Ltd is a leading provider of workers compensation and personal injury claims management services. Our goal is to help individuals recover from workplace injuries and return to work as soon as possible.

The Opportunity

We are seeking a skilled Claims Support Specialist to join our team in Sydney. As a Claims Support Specialist, you will provide administrative support to our Case Managers, ensuring the efficient and effective management of workers compensation claims.

Your Responsibilities

  • Provide administrative support to Case Managers, including data entry, document management, and communication with stakeholders
  • Process and manage claims, including sorting mail, filing, and organizing medical appointments
  • Ensure compliance with regulatory requirements and company policies
  • Develop and maintain relationships with internal and external stakeholders
  • Provide excellent customer service and communication skills

About You

  • Previous experience in administration, customer service, or a related field
  • Strong organizational and time management skills
  • Ability to work well in a team environment and adapt to changing priorities
  • Excellent communication and interpersonal skills
  • Competent use of Microsoft Office software

What We Offer

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is committed to providing exceptional service to our customers and stakeholders, and we are seeking like-minded individuals to join our team.

We offer a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A range of employee benefits, including health insurance and gym membership