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Store Operations Manager
3 weeks ago
The Store Operations Manager plays a pivotal role in driving the operational and sales performance of the store, working closely with senior management to lead the team and formulate action plans that leverage the store's potential.
Key Responsibilities- Collaborate with senior management to lead the team and drive operational and sales performance
- Analyse store and team member performance on a regular basis and collaborate with senior management to develop and execute strategic action plans
- Create highly personalised customer experiences, ensuring high engagement, enviable culture, and sustainable revenue growth
- Cultivate team members in the art of communicating the brand story, evoking in-store passion and brand loyalty with team members and customers alike
- Experience in commercial, customer-centric supervisory or store operations management role
- Large format, high-volume retail experience
- Strong commercial acumen and ability to support senior management in the overall running of the store and leading teams to consistently achieve revenue targets