Business Support Professional

1 week ago

Newcastle, New South Wales, Australia beBeeAdministrative Full time $60,000 - $80,000
Job Overview

The Administration Assistant/Receptionist role supports business functions and front desk reception duties in a full-time office position.

This involves managing incoming telephone enquiries, passing on messages as required, and allocating new referrals to appropriate clinicians based on experience, location, and skill set.

Maintaining site presentation, cleanliness, and events preparation are essential aspects of this position. Completing site audits, reviewing and forwarding faxes, and creating and updating electronic records for existing clients require strong organisational skills.

This role requires effective communication, multitasking, and attention to detail, as well as the ability to monitor personal workload and work well within a team.

Additional administration duties may be required depending on the organisation's needs.

Key Responsibilities
  • Manage incoming telephone calls and pass on messages as required
  • Allocate new referrals to appropriate clinicians based on experience, location, and skill set
  • Perform site maintenance tasks to ensure high standards of presentation and cleanliness
  • Complete site audits, review and forward faxes, and update electronic records for existing clients
Requirements
  • Administration or reception experience is desirable but not essential
  • Previous health knowledge or experience in the disability sector is also desirable but not essential
  • Friendly and personable nature with exceptional customer service skills
  • Effective spoken and written communication
  • Ability to learn and adapt to new information
  • Strong task prioritisation, multitasking, and organisational skills
  • Attention to detail and time management
  • Ability to work well within a team and monitor personal workload

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