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Local General Manager

2 months ago


Perth, Western Australia Singtel Optus Pty Limited Full time
Job Title: Local General Manager

At Singtel Optus Pty Limited, we're committed to making a positive impact in the communities we serve. As a Local General Manager, you'll play a critical role in building and nurturing strong relationships with local stakeholders, driving trust, reputation, and brand loyalty for Optus.

Key Responsibilities:
  • Develop and implement a community engagement plan that includes local sponsorships, PR activities, community events, and direct sales opportunities.
  • Collaborate with various business units to strengthen ties with local community leaders and valued organisations.
  • Deliver the Strategic Community Engagement Plan, including a calendar of activities and partnerships through analysing internal and external data.
  • Ensure timely and budget-compliant execution of all actions and initiatives through available resources and assets within the area.
  • Achieve the acquisition and retention of customers through local engagement plans, improve brand reputation through extensive engagement and community support.
  • Build and maintain positive relationships with local government, businesses, and community groups, while proactively supporting the community through impactful initiatives.
  • Apply available tools to strategically grow Optus' market share and serve as the face of Optus during disaster responses, integrating into local disaster management plans.
  • Exercise sophisticated management by efficiently supervising and managing campaign budgets ensuring outcomes are delivered with quality and speed, aligning investments with local opportunities.
Requirements:
  • Relevant professional qualifications in business or a related field, with a strong understanding of Corporate Affairs functions.
  • Extensive hands-on experience in a large multichannel sales organization with exposure to sales, delivery, or operational leadership roles.
  • Proven experience in people leadership, working with government, community groups, and NFPs, alongside Sales and Marketing teams.
  • Strong planning, organisational, and prioritisation skills, with the ability to sequence and implement sophisticated initiatives with high quality and attention to detail.
  • Proven people leadership experience across multiple locations and effective management of long-term partners.
  • Extensive experience in establishing and developing outstanding internal and external relationships.
  • Display customer-centric approach aligned with Optus' values whilst collaborating to create optimal solutions, and develop teams.
  • Exceptional communication skills and the ability to engage with all organisational levels, demonstrating team orientation and influencing capabilities.
What's in it for you?
  • Support provided: car, mobile phone and computer.
  • Short and long term bonus incentives.
  • Inclusive paid parental leave, up to 14 weeks for the primary care giver.
  • All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'.
  • Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via Optus U (University).
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.
  • Access to Optus product discounts, and benefits with corporate partners.