Claims Expert
5 days ago
About the Role:
We are seeking a seasoned Claims professional to join our team in Sydney. As a Claims Expert, you will play a key role in managing a broad portfolio of claims, providing exceptional customer service, and delivering technical expertise in Industrial Special Risk placements.
Responsibilities:
- Manage a diverse range of claims, applying your expertise to achieve strong results for insureds.
- Collaborate with our Property team, including risk engineering and underwriting, to drive claims outcomes and develop new business opportunities.
- Represent BHSI as a subject matter expert on Property claims, working closely with customers, brokers, and vendors to deliver timely and effective solutions.
- Ensure high-quality claim files and provide exceptional customer service, proactively addressing issues to achieve optimal outcomes.
- Contribute to the development of BHSI's plans, goals, and objectives, bringing your expertise and insights to inform business decisions.
- Foster strong relationships with customers and broker partners, attending meetings, site inspections, mediations, conferences, and industry events as needed.
Requirements:
- At least 5 years of experience in corporate/commercial property claims handling, including business interruption.
- Strong customer service and interpersonal skills, with ability to work autonomously and collaboratively.
- High level of professionalism, personal responsibility, and relevant tertiary qualifications or designations.
What We Offer:
- A competitive salary package and exciting growth opportunities for career-oriented professionals.
- A dynamic, action-oriented environment centered on delivering exceptional results for customers, teammates, and stakeholders.
- A purposely non-bureaucratic organization that values simplicity, individual excellence, and teamwork.
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