Retail Operations Manager

1 day ago


Chermside, Queensland, Australia Ally Fashion Full time

About Us:

Ally Fashion is a leading Australian multi-brand fast fashion destination that provides its customers with value, quality, and on-trend outfits through a dedicated and professional team.

Our Vision:

We strive to be the go-to destination for fashion lovers everywhere by offering an extensive range of styles, exceptional customer service, and a vibrant work environment.

Store Manager Job Summary:

We are seeking a dynamic and experienced Store Manager to lead our team and oversee all store operations. The successful candidate will have a flair for style and a passion for leading a fabulous team.

Key Responsibilities:

  1. Manage day-to-day store operations, including opening and closing procedures.
  2. Lead, motivate, and develop the store team to achieve sales targets and provide excellent customer service.
  3. Monitor inventory levels and coordinate with the supply chain to ensure stock availability.
  4. Implement visual merchandising strategies to enhance the store's appearance and appeal.
  5. Analyse sales data and market trends to develop effective sales strategies.
  6. Handle customer inquiries, complaints, and feedback in a professional manner.
  7. Ensure compliance with company policies, procedures, and standards.
  8. Conduct regular performance evaluations and provide constructive feedback to staff.
  9. Manage the store's budget, including expenses and payroll.

Requirements:

  • Proven experience as a Store Manager or in a similar retail management role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Passion for fashion and a keen eye for style.
  • Strong organisational and multitasking abilities.
  • A positive attitude and a passion for creating amazing customer experiences.


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