Systems Analyst

3 weeks ago

Sydney, New South Wales, Australia Flight Centre Travel Group Full time

About Our Opportunity

This role requires a highly skilled and experienced individual who is well-versed in Flight Centre\'s Air Distribution systems and technologies. As a Systems Analyst, you will be responsible for providing expert technical support and consultancy to internal and external businesses, working closely with our consultant support teams, brands, Project Management & Engineering, vendors, and management.

Your Key Responsibilities

  • Maintain a detailed understanding of our Air Distribution systems and their relationship with Flight Centre Travel Group\'s systems and users.
  • Provide high-level technical assistance by handling third-level support escalations, ensuring issues are fully understood, clearly documented, and/or solutions provided.
  • Proactively identify trends and opportunities to simplify, streamline, or enhance our systems and processes.
  • Work with the Business Improvement Managers to create and validate processes to enhance business productivity through automation and off-shoring.
  • Engage with stakeholders to identify and communicate business risks and opportunities.
  • Articulate business requirements, including 'why' for change or continuation of current systems and/or processes.
  • Liaise with internal support business to limit duplication and ensure consistency in delivery of knowledge and resources.
  • Release management – including signing-off testing, communications, and deployment of system releases, and their integration with FCTG systems.
  • Development and management of knowledge articles in conjunction with internal stakeholders.
  • Provide expertise for upskilling of Support & Off-shore team members to consistently improve the delivery of consultant support and training.
  • Be an expert in our Air Distribution systems, technical configuration.
  • Support technical implementations across markets and brands.
  • Understand the Global Air Connectivity business plan and strategy.
  • Understand the evolving Air Distribution NDC strategies in each region.
  • Manage and maintain multi-level relationships, both internally and externally, with key business stakeholders across suppliers, Corporate, Leisure and Supply divisions.

What You Will Need

Essential

  • Minimum of 5 years' Travel industry experience in working with Air Distribution systems and our products such as Sabre, Amadeus, Travelport or other air aggregators.
  • 1-2 years' leadership experience.

Desired

  • Experience with NDC and Air Content & Distribution experience as a technology specialist / analyst.
  • Experience in business analysis or project management.
  • Experience in process design and Implementation / delivery roles.

Working Arrangements

The business hours are Monday to Friday from 8:30 am to 5:30 pm – plus some outside of standard office hours to service global business partners.

What\'s in it for you

  • Culture: You will be employed by an inclusive company that takes pride in their employees and offers a team culture like no other in the industry.
  • Development: individualised Learning & Development pathway options.
  • Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.
  • Travel Discounts: including family and friends - flights, hotels, tours, cruises, travel insurance.
  • Flexibility: flexible working arrangements available.
  • Brightness of Future: career opportunities in a network of brands and businesses across the globe.
  • Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
  • Mental Health: support and Employee Assistance Program for staff and family.
  • Social: regular awards nights, social team-building and industry events, with the opportunity to attend the Global Gathering.
  • Pride: reconciliation, diversity and inclusion practices.
  • Sustainability: the protection of our environment is essential to the future of tourism.

  • Industrial Systems Analyst

    3 days ago

    Sydney, New South Wales, Australia BAE Systems Full time

    About the RoleWe are seeking an Industrial Systems Analyst to join our team at BAE Systems Australia.This is an exciting opportunity for a motivated and analytical individual to contribute to the success of our organisation.The successful candidate will be responsible for conducting performance, cost, and risk analysis tasks for the Guided Missile Destroyers...

  • Senior Systems Analyst

    1 month ago

    Sydney, New South Wales, Australia Epam Systems Full time

    We are seeking a proactive and detail-oriented Systems Analyst to contribute to the development of testing strategies, liaise with stakeholders on requirements, and ensure comprehensive documentation and training.This is a full-time role with a salary range of $90,000-100,000.#LI-DNI ResponsibilitiesAssist in the development and deployment of the Calypso...

  • ICT Business Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Epam Systems Full time

    The purpose of the ICT Business Analyst (Financial Engineer) role is to facilitate effective coordination of LCH and JSCC interest rate compression cycles. This high-performance computing environment requires a strong link between client outcomes and internal developers to achieve optimum solutions in a timely manner.The individual should lead clients from...

  • Systems Analyst

    1 week ago

    Sydney, New South Wales, Australia Epam Systems Full time

    We are currently seeking a skilled and detail-oriented Systems Analyst to contribute to our team. As a key member of our team, you will be responsible for designing and implementing the Calypso Automated Testing Tool (CATT).This is a full-time role that requires a proactive and adaptable individual with a strong background in systems analysis and testing. If...

  • Business Systems Analyst

    1 month ago

    Sydney, New South Wales, Australia HiTech Group Full time

    Business Analyst RoleA leading Federal Government department is seeking an experienced Business Analyst to join a highly multidisciplinary team. The successful candidate will be responsible for providing analysis to support the current and future outcomes of a specified program.Key ResponsibilitiesEnsure business or system requirements and user needs are...

  • Business Systems Analyst

    1 month ago

    Sydney, New South Wales, Australia Ayan Infotech Full time

    Job Opportunity: Business System Analyst (Finance)Ayan Infotech is seeking a skilled Business System Analyst to join our team in Brisbane, Sydney, or Melbourne. As a Business System Analyst, you will play a crucial role in analyzing and improving our financial systems.Key Responsibilities:Analyze business requirements and develop technical solutions to meet...

  • HR Systems Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Canon Full time

    About the RoleAt Canon, we are seeking a seasoned HR Systems Analyst to join our team. As an HR Systems Analyst, you will be responsible for ensuring that our HRIS (SAP SuccessFactors) is fit for use by the relevant application owners, stakeholders, and employees. You will thrive on working collaboratively with internal customers and software platform...

  • Business Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking a highly skilled Business Systems Analyst to join our team at Zone IT Solutions. As a Business Systems Analyst, you will be responsible for analyzing and defining business needs, working collaboratively with stakeholders, and gathering and documenting business requirements.Key Responsibilities:Minimum of 3 years of experience as a Business...

  • Business Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Capstone Recruitment Full time

    About Capstone RecruitmentCapstone Recruitment, a leading recruitment firm, is partnering with a key player in the Property industry to find a skilled Property Technology Business Analyst who will support, maintain, and deliver Australian business systems, applications, and data.About the RoleAs the sole Business Analyst within this team, you will be working...

  • HR Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    Job Summary: We are seeking a skilled HRIS Business Analyst to support a major HR System Implementation at our client, a leading Financial Services company.About the Role: As an HRIS Business Analyst, you will play a crucial role in documenting key processes and standard operating procedures relating to Payroll, GL, Timesheets, and Overtime. Your...

  • Business Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Expertech Full time

    Job Title: Business Systems AnalystJob Summary: Expertech is seeking a Business Systems Analyst to work on a variety of Ecommerce projects. The ideal candidate will have experience working with Ecommerce systems, Agile methodologies, and Jira/Confluence.Responsibilities: Gather and produce requirements for Ecommerce projects Write epics, user stories, and...

  • Business Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Ashdown People Full time

    We are seeking a highly skilled Business Systems Analyst to join our Digital Platforms team at Ashdown People. This role offers a unique opportunity to grow within a dynamic and exciting company, enhancing your progression as a Business Analyst.Key Responsibilities:Collaborate with stakeholders to gather and document business requirements, ensuring seamless...

  • Business Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Easy Authoring Full time

    Job Title: Business Systems AnalystDescription:As a Business Systems Analyst at Easy Authoring, you will collaborate closely with the Culture, Capability & Talent team to facilitate data preparation activities in the lead up to system changes related to the capability framework. You will work alongside resources conducting design activities to understand the...

  • Business Systems Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Davidson Full time

    **Job Title:** UKG Business Analyst (Fully Remote)**Duration:** 6-month contract with possible extensions**Start Date:** ASAPWe are seeking an experienced Business Analyst with a deep understanding of UKG/Kronos systems to join our client's team and play a pivotal role in the successful implementation of time and attendance and scheduling...

  • Business Systems Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Northbridge Recruitment Full time

    Business Analyst - Workforce ManagementWe are seeking a skilled Business Analyst to join our team at Northbridge Recruitment.The ideal candidate will have experience in Operational Workforce Management, Rostering, and Workforce Planning, with a proven track record of analyzing business requirements and translating them into technical specifications.Key...

  • Financial Systems Analyst

    3 weeks ago

    Sydney, New South Wales, Australia INGRITY Full time

    **Job Description**We are seeking a highly skilled Financial Systems Analyst to join our team at INGRITY. As a key member of our data & analytics company, you will play a crucial role in collaborating with clients to understand their financial requirements and translate them into actionable solutions.Key Responsibilities:Collaborate with cross-functional...

  • Business Systems Analyst

    1 month ago

    Sydney, New South Wales, Australia Randstad Full time

    Job Summary:We are seeking a highly skilled Business Systems Analyst to join our team at Randstad Digital. The ideal candidate will have strong experience in SAP SuccessFactors and a proven track record of delivering successful implementation projects.Key Responsibilities:Contribute to the design, documentation, and requirements gathering for SAP...

  • ICT Business Systems Analyst

    4 weeks ago

    Sydney, New South Wales, Australia LVT People Full time

    Job Title: ICT Business Systems AnalystAbout the Role:We are seeking a highly skilled ICT Business Systems Analyst to join our team at LVT People. As an ICT Business Systems Analyst, you will be responsible for working closely with the business and non-technical users to identify business/operational pain points, elicit and analyze requirements, investigate...

  • Business Systems Integration Specialist

    7 days ago

    Sydney, New South Wales, Australia Epam Systems Full time

    The role of ICT Business Analyst (Financial Engineer) at EPAM Systems involves coordinating LCH and JSCC interest rate compression cycles, acting as a link between client outcomes and internal developers to achieve optimum solutions in a timely manner. This position requires strong analytical skills, effective communication, and negotiation...

  • ICT Business Solutions Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Epam Systems Full time

    As a key member of the EPAM Systems team, the ICT Business Solutions Analyst will play a crucial role in coordinating interest rate compression cycles and facilitating cooperation between clients and internal developers.Key responsibilities will include:Leading the elicitation, definition, prioritization, and validation of requirements and design of business...