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Career Opportunity

3 weeks ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $80,000 - $120,000

Unlock Your Potential as a Contact Centre Consultant


Job Description:
  • Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
  • Manage customer interactions via various channels, including phone, email, and social media.
  • Identify opportunities to upsell and cross-sell bank products and services, contributing to business growth.

Required Skills & Qualifications:
  • Proven track record of delivering excellent customer service, with a strong focus on empathy and understanding.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • Ability to work effectively under pressure, prioritizing tasks and managing multiple conversations simultaneously.

What We Offer:
  • Competitive salary and benefits package, including flexible working arrangements and career development opportunities.
  • Access to a range of wellbeing programs and resources, supporting physical and mental health.
  • Opportunities for career growth and advancement, with a focus on employee development and success.