
Public Transport Service Provider
3 days ago
Ongoing, Full-Time Position Available
- Help connect Victorians through safe and accessible transport services.
- Gain a Certificate 3 in Rail Customer Operations to enhance your career prospects.
- $28-$43 per hour, plus penalties and free travel benefits.
At V/Line, we aim to provide exceptional customer experiences while ensuring safety on and around our rail network. As a key member of our team, you will be responsible for selling tickets, making platform announcements, assisting passengers, and maintaining the cleanliness of our stations and facilities.
Key Responsibilities:- Sell Myki and V/Net tickets to customers.
- Make accurate and timely platform announcements.
- Assist passengers with their queries and provide excellent customer service.
- Maintain the presentation and cleanliness of our stations and facilities.
- Ensure safety on and around the station, for customers, colleagues, and yourself.
As a Services Officer/Reserve Conductor, you will also be required to work independently and proactively without supervision, adapt to changing environments, and possess strong verbal and written communication skills.
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