Operational Support Team Lead

1 day ago


Mount Isa, Queensland, Australia Glencore Full time

Mount Isa Mines, a leading mining company, is seeking an experienced Supervisor- Operational Support to join our Information Systems and Technology team in Mount Isa, Queensland.

The ideal candidate will have demonstrated leadership experience, excellent technical knowledge of PC/desktop hardware/internal components, and high proficiency in supporting Windows 11 and desktop environments. A strong understanding of ITIL based service desk systems and highly effective interpersonal, customer service, and documentation skills are essential for this role.

The successful applicant will oversee the overall compliance of the desktop environment, lead and mentor a small team, provide on-site support to Mount Isa sites, and resolve complex technical issues for IT hardware and software. They will also be responsible for configuring, installing, testing, monitoring, and maintaining IT hardware and software, as well as proactively identifying opportunities for improvement to IT support processes, tools, and services.

We offer a competitive salary range of $120,000 - $160,000 per annum, depending on experience, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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