Product Solutions Architect
1 day ago
We are seeking an accomplished Product Solutions Architect to join our team at HSI. In this role, you will be responsible for designing and developing reusable product solutions that meet the needs of our clients.
About the JobThe successful candidate will have a deep understanding of software design and development principles and be able to apply this knowledge to create robust and scalable solutions.
Key Responsibilities- Research and Analysis
- Conduct thorough research on use cases to understand client needs and requirements.
- Analyze industry trends and best practices to inform product and solution design.
- Solution Design and Development
- Produce scope documents for discussion in collaboration with Product, Sales & Marketing.
- Develop proof-of-concepts to validate feasibility of proposed solutions.
- Identify issues and present alternatives to alleviate or resolve problems.
- Liaise with users and customers across the business to understand their needs.
- Design and build configurable solutions within HSI's products.
- Create specifications for solutions including user stories and acceptance criteria where appropriate.
- Engage with the product team and raise suggestions around features that may improve solution and product scalability.
- Testing and Quality Assurance
- Perform or arrange testing of product solutions to ensure functionality and performance.
- Identify and resolve any issues and bugs identified with the solution.
- Documentation
- Write or arrange comprehensive documentation for each solution, including installation guides, user guides, and technical specifications.
- Ensure that documentation is updated as solutions are iterated and improved.
- User Feedback and Iteration
- Gather and analyze feedback from users, sales, and marketing to identify areas for improvement.
- Keep up to date with product enhancements and best practices.
- Implement changes and enhancements based on new features, new practices, and user feedback to ensure continuous improvement of solutions.
- Manage a backlog of prioritized feedback and potential improvements for the solutions.
- Integrations and Implementations
- Collaborate with third-party technology partners to design and implement integrations.
- Ensure integrations are seamlessly incorporated into our products.
- Participate in design projects aimed at supporting and driving company growth.
- Collaboration and Communication
- Work closely with cross-functional teams, including product management, sales, customer support, implementation, and marketing.
- Communicate effectively with stakeholders to ensure alignment and successful project outcomes.
- Continuous Improvement
- Stay current with advancements in software design and development.
- Proactively seek opportunities to enhance existing processes and solutions.
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