Work Order Specialist

5 days ago


Melbourne, Victoria, Australia Service Stream Full time

Service Stream is an equal opportunity business that develops and operates Australia's essential services networks.

About the Role

We are seeking a Work Order Specialist to join our Utilities division in Melbourne. The successful candidate will have experience in customer service, administration or technical support roles.

Key Responsibilities:

  • Triage work orders by identifying follow-up tasks to ensure a successful site visit.
  • Make phone calls to customers and building managers to arrange access for our meter technicians.
  • Coordinate technician availability with the work allocation team.
  • Accurate data entry in client systems and Excel sheets.

Requirements:

  • Minimum 12 months of experience in a related role.
  • Competencies in MS Office suite: Word, Excel, Outlook.
  • Excellent organisational and administration skills.
  • High level attention to detail and proactive meeting of deadlines.

About Us

Service Stream specialises in designing, constructing and maintaining new and existing networks across telecommunications, utilities, transport, defence and social infrastructure industries.



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