**Workforce Planning Operations Manager**

3 weeks ago


Sydney, New South Wales, Australia Qantas Full time

About the Role:

We are seeking an experienced Workforce Planning Operations Supervisor to join our team at Qantas. In this role, you will be responsible for managing the preplanning process for all Australian airports, ensuring we have fatigue, safety, operational, and customer plans in place.

Key Responsibilities:

  • Coordinate the response to disruptions affecting airport operations and formulate resolutions to resourcing challenges for airport personnel.
  • Lead the team for pre-day of operation planning and allocation.
  • Ensure high-level stakeholder engagement and effective business partnering.
  • Liaise with key stakeholders on matters of operational significance and identify, address, and escalate issues associated with current day operations where appropriate.

Requirements:

  • Strong background in Workforce Planning, including day of operations pre-planning and allocation.
  • Demonstrated experience managing large teams and their performance.
  • Strong written and verbal communication skills, with the ability to communicate and influence effectively at all levels of the organisation.
  • Solid experience working in an operational environment, with experience in disruption management.
  • Ability to make operational sound resource decisions leading up to and including day of operations and possess a strong planning and problem-solving skillset.

What We Offer:

  • Heavily discounted air travel within Australia and across the globe, both for you and your family and friends.
  • Flexible leave options, including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
  • Access to thousands of rewards through our partnerships, including discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
  • Support for your wellbeing, including learning to better support your own and others' mental health, our interactive wellbeing app, and your very own tailored nutrition plan.

Why Qantas?

At Qantas, we value diversity, support charities and environmental initiatives, and encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.



  • Sydney, New South Wales, Australia Qantas Full time

    About the RoleWe are seeking an experienced Workforce Planning Operations Manager to join our team at Qantas. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to think strategically.Key Responsibilities:Manage the preplanning process for all Australian Airports to ensure fatigue, safety,...


  • Sydney, New South Wales, Australia Qantas Airways Limited Full time

    About the RoleWe are seeking an experienced Workforce Planning Operations Supervisor to join our team at Qantas Airways Limited.Key ResponsibilitiesManage the preplanning process for all Australian Airports, ensuring fatigue, safety, operational, and customer plans are in place.Lead the team for pre-day of operation, coordinating responses to disruptions and...


  • Sydney, New South Wales, Australia Qantas Full time

    Workforce Planning Operations SupervisorAt Qantas, we're looking for a skilled Workforce Planning Operations Supervisor to join our team. As a key member of our workforce planning team, you'll be responsible for managing the preplanning process for all Australian airports, ensuring we have fatigue, safety, operational, and customer plans in place.Key...


  • Sydney, New South Wales, Australia Atlassian Full time

    Job DescriptionWe are looking for a skilled Program Manager to join our CTO Strategic Initiatives team focused on workforce planning and execution. As a key member of this dynamic group, you will be responsible for driving cyclical workforce planning activities, collaborating with various team members, partners, SMEs and managers, and building a world-class...


  • Sydney, New South Wales, Australia Healius Full time

    About HealiusHealius is part of Healius Limited, one of Australia's leading healthcare companies, providing quality, affordable, and accessible healthcare to all Australians.About the RoleThis role is a newly created position within the business, responsible for implementing Workforce Management from the ground up, including software, processes, and...


  • Sydney, New South Wales, Australia Healius Full time

    About HealiusHealius is a leading healthcare company in Australia, providing quality, affordable, and accessible healthcare services to all Australians. With an expansive network of pathology laboratories, collection centres, and diagnostic imaging centres, Healius supports the coordination and continuity of quality patient care.About the RoleThis is a newly...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Workforce Planning and Real Time Support ManagerThe Workforce Management Team is responsible for supporting all aspects of Workforce Planning & Real Time Support for the channels within Direct Channels.You will manage and lead the Workforce Planning & Real Time Support teams in support of the Direct Channels Customer Contact Channels.Key responsibilities...


  • Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking an experienced Workforce Planning Strategist to join our team at Zone IT Solutions. This role plays a crucial part in workforce management and optimization processes, ensuring the right staff are in place to meet service level agreements and operational goals.Job Description:The Workforce Planning Strategist will be responsible for managing...


  • Sydney, New South Wales, Australia Michael Page Full time

    About the RoleWe are seeking a highly skilled Workforce Planning Specialist to join our team at Michael Page. As a Workforce Planning Specialist, you will be responsible for developing and implementing workforce planning strategies to align staffing levels with operational demands and business objectives.Key Responsibilities:Develop and implement workforce...


  • Sydney, New South Wales, Australia Healius Full time

    Job DescriptionWe are seeking an experienced Workforce Planning Strategist to join our team at Healius, one of Australia's leading healthcare companies.The successful candidate will be responsible for implementing Workforce Management from the ground up, including software, processes, and policies. This role involves managing multiple group contact centres...


  • Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking a highly skilled Workforce Planning Specialist to join our team at Zone IT Solutions.About the RoleThis is an exciting opportunity for a seasoned Operations Manager with expertise in workforce optimization to play a key role in managing workforce planning processes and ensuring the right staff are in place to meet service level agreements and...


  • Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are seeking a Workforce Planning Specialist to play a key role in managing workforce planning and optimization processes at Zone IT Solutions. You will ensure the right staff are in place to meet service level agreements and operational goals.Key ResponsibilitiesDevelop and implement workforce management strategies to optimize staffing levels and improve...


  • Sydney, New South Wales, Australia Healius Full time

    Job OverviewHealius, a leading healthcare company in Australia, is seeking a highly skilled Workforce Planning & Performance Optimisation Manager to join our team. The successful candidate will be responsible for implementing Workforce Management from the ground up, driving operational performance, and enhancing customer experience.About the RoleThis newly...


  • Sydney, New South Wales, Australia Qantas Full time

    Key Responsibilities:​• Coordinate the pre-planning process for all Australian Airports to ensure fatigue, safety, operational, and customer plans are in place.​• Lead the team in pre Day of Operation preparations, allocating resources effectively.​• Manage disruptions affecting airport operations and formulate resolutions for resourcing...


  • Sydney, New South Wales, Australia CMC Markets Full time

    Workforce Planner Role OverviewThe Workforce Planner will play a crucial role in driving strategic workforce planning and optimization across the APAC & Canada Client Services team. This position will be responsible for creating and implementing a data-driven approach to workforce management, ensuring the efficient allocation of workload and resources to...


  • Sydney, New South Wales, Australia CMC Markets Stockbroking Limited Full time

    Workforce Planner RoleAbout the RoleThe Workforce Planner plays a crucial role in shaping the APAC & Canada Client Services team's workforce strategy and optimization. This position involves creating, implementing, and driving a strategic approach to workforce planning, ensuring the team's efficient allocation of workload and resources.Key...


  • Sydney, New South Wales, Australia Healius Full time

    Healius, a leading healthcare company in Australia, is seeking an experienced Workforce Planning Specialist to join its team.About the RoleThis newly created role will involve implementing Workforce Management from scratch, including software, processes, and policies. The successful candidate will be responsible for managing all elements of Workforce...


  • Sydney, New South Wales, Australia Qantas Airways Limited Full time

    About UsAt Qantas Airways Limited, we're passionate about delivering exceptional customer experiences. As a Workforce Planning Operation Lead, you'll be part of our dedicated team that ensures seamless operations across our network.


  • Sydney, New South Wales, Australia Healius Full time

    We are seeking a skilled Workforce Planning Strategist to join our team at Healius, a leading healthcare company in Australia.As a Workforce Planning Strategist, you will play a critical role in implementing Workforce Management from the ground up, including software, processes, and policies. You will lead the Workforce Management Strategy to deliver...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Delivering Exceptional Customer ExperiencesRetail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for millions of customers. We offer market-leading products and services, supported by best-in-class systems and processes.About the RoleAs a Workforce Planning Specialist, you will join the Workforce Optimization...