Financial Services Expert
1 day ago
This role involves working with customers to meet their end-to-end banking needs. You will be responsible for delivering an exceptional experience by guiding customers through the lending process and ensuring positive lending outcomes.
- Deliver high-quality customer service by building strong relationships with customers and colleagues.
- Provide expert credit analysis and ensure compliance with lending policies and regulations.
- Nurture a pipeline of lending leads and guide customers through the buying journey using our CRM system.
- Extensive experience in customer service or sales.
- High level of understanding of lending products, policies and regulations.
- Ability to build relationships and rapport with customers and colleagues quickly.
- Highly developed credit analysis skills.
- Understanding of small business offerings.
- Consumer lending experience is essential.
- A dynamic and supportive work environment that values diversity and inclusion.
- Access to professional development opportunities, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP).
At Bendigo Bank, we are committed to making a positive impact on our customers' lives. We offer a range of benefits, including flexible working arrangements and career development opportunities.
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