Customer Service Liaison
1 week ago
Are you a motivated and detail-oriented individual looking for a new challenge?
Career Opportunities: Settlements CoordinatorWe are seeking a Settlements Coordinator to join our team and play a key role in managing the novated leasing settlement process.
The successful candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
- Key Responsibilities:
- Manage the novated leasing settlement process, ensuring seamless transactions and exceptional customer service.
- Collaborate with the sales team to ensure a smooth settlement process for novated leases.
- Generate and issue settlement documents, assist customers with queries, and follow up on documentation.
- Liaise with dealers and after-market providers to ensure vehicles are ready at settlement.
- Submit documents to financiers and coordinate the settlement process.
- Act as the nucleus for sales fulfillment, providing information and follow-ups to customers and stakeholders.
- Uphold the company's values and encourage ethical behavior.
- Adhere to internal policies, external regulations, and privacy requirements.
We are looking for someone with:
- Excellent communication and organizational skills
- Experience in finance or leasing, preferably in novated leasing
- Ability to work effectively in a fast-paced environment
- Strong attention to detail
At Smartgroup Corporation, we offer a range of benefits, including flexible working arrangements, wellbeing programs, and opportunities for professional growth and development.
Our team members enjoy many perks, such as extra days off, 'MAD' days to Make a Difference, birthday leave, a wellbeing fund, and support for all parents with a progressive parental leave policy.
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