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Point of Sale Specialist

2 weeks ago

Brisbane, Queensland, Australia Rocky's Ace Hardware Full time

Position Overview:

This Point of Sale Specialist role is critical to delivering an exceptional customer experience. You will be responsible for processing sales efficiently, handling customer inquiries, and maintaining store appearance.

Key Responsibilities:
  • Deliver exceptional customer service through active listening and empathy;
  • Process sales transactions quickly and accurately, using point-of-sale systems;
  • Perform tasks such as receiving merchandise, processing shipments, and maintaining store appearance;
  • Work closely with management to achieve sales and productivity goals;
  • Resolve customer complaints and issues promptly and professionally;
  • Participate in visual merchandising and display maintenance;
  • Maintain awareness of all promotions and advertisements;
  • Ring up sales accurately and efficiently on registers, and maintain all cash at registers;
  • Maintain a tidy appearance of the register area and ensure supplies are stocked;
  • Suggest products and services to customers to enhance their shopping experience;
  • Collaborate with colleagues to achieve store objectives;
  • Attend training sessions and meetings as required;

We value your contributions to creating a positive shopping experience.