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Retail Operations Director

1 week ago

Newcastle, New South Wales, Australia Coles Full time

As a Retail Operations Director at Coles, you will be responsible for the day-to-day running of a multi-million dollar store. You will focus on achieving key commercial targets and providing exceptional customer service by developing and delivering the store retail plan.

About the Role

You will report to the Regional Manager and be accountable for all aspects of your store. This includes ensuring that key commercial targets are met or exceeded, and maintaining high standards of visual merchandising, safety, compliance, and auditing.

About You and Your Skills
  • Ability to coach, lead, and develop a large team (100+)
  • Proven experience working in a fast-paced, complex environment
  • Excellent communication and leadership skills
  • Customer-focused with a passion for delivering exceptional service
  • Able to work collaboratively as part of a high-performing team
What's in it for You?
  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Collaborative and dynamic work environment
  • Bonus structure based on performance
  • Access to training and development programs