Sales Experience Required

2 days ago

Young, Australia beBeeCustomer Full time $56,470 - $60,600

Our company has a role that's crucial to helping Australians with their businesses, keeping millions connected and building resilience.

This Retail Customer Service Officer plays a vital part in delivering exceptional customer experiences every day. They're supported by a welcoming team, ongoing training, and opportunities for growth.

Main Responsibilities:

  • Carrying out sales and service transactions with customers
  • Managing high-value transactions accurately (handling and processing cash, cheques, credit cards, and EFTPOS)
  • Conducting identity services transactions, including Australian Passport Interviews
  • Promoting products and services through up-selling and cross-selling, merchandising, and other promotional activities
  • Assisting customers with mail lodgements and associate costs
  • Building rewarding relationships with customers by understanding their needs
  • Supporting administrative duties such as stocktaking and record maintenance

You'll need to be friendly, enthusiastic, and reliable, with experience in customer service and/or cash handling. You should also be fit to lift up to 16kgs of mail regularly and stand for your shift.

We invest in our employees for the long-term, encouraging growth through our values of trust, inclusivity, empowerment, and safety. We believe everyone feels they belong, are valued, and can bring their authentic self to work every day.

Key Skills:

  • Customer service skills
  • Cash handling experience
  • Ability to work in a team
  • Fitness to perform manual tasks

What We Offer:

  • Ongoing training and development opportunities
  • A supportive and welcoming team environment
  • A chance to grow and develop your career

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