Care Coordinator Specialist

1 week ago


Melbourne, Victoria, Australia Mecwacare Full time

At Mecwacare, we are seeking a skilled Care Coordinator Specialist to join our Home Care Services department.

As a Care Coordinator Specialist, you will play a vital role in rostering Direct Care Workers and nurses to provide aged care and nursing services in clients' homes and the community. This fast-paced, phone-based role requires you to juggle priorities, including liaising with case managers, clients, and field staff, as well as maintaining timely and accurate record keeping.

We are looking for an individual with

  • rostering and scheduling experience in an aged and disability service environment;
  • knowledge of the North and Western Metropolitan corridors;
  • a proactive attitude and ability to multitask between phones, emails, and rostering;
  • demonstrated experience in a client-focused position with a commitment to providing superior customer service;
  • a logical mind with an ability to see the bigger picture;
  • strong administrative and organisational skills with a high level of attention to detail;
  • strong IT skills, including Microsoft Office suite; and
  • knowledge of Carelink +, CHSP, HACC guidelines, and My Aged Care Portal.

In return, we offer:

  • training and development opportunities;
  • a generous salary package up to $15,900 per annum, plus meals card benefits;

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