Technical Business Operations Specialist

3 weeks ago

Sydney, New South Wales, Australia Sig Susquehanna Full time

Overview

Sig Susquehanna is seeking a highly skilled Technical Business Analyst & Project Manager to join our Corporate Systems team in Sydney, Australia.

This role offers the opportunity to act as a liaison between various corporate lines of business while supporting and managing technical aspects of HR systems and related projects. Collaboration will take place with Recruiting, Payroll, Benefits, Compensation, and Marketing teams in both Sydney and the US office.

The successful candidate will gain exposure to proprietary and third-party applications, working on projects spanning the software development life cycle. Responsibilities include problem and business analysis, vendor evaluation, understanding application interactions, report analysis, coordination of application testing, integration, and ongoing evolution.

In this role, you will:

  • Drive business process improvements and provide in-depth analysis within HR business areas, collaborating closely with the US-based corporate system team.
  • Manage initiatives, project plans, timelines, and roadmaps within assigned business areas/systems.
  • Elicit requirements from stakeholders using techniques such as interviews, design sessions, surveys, and other methods as needed; create functional specification documents.
  • Partner with business stakeholders and project teams to translate business requirements into practical solutions, serving as a liaison between corporate business stakeholders and internal technology teams.
  • Perform vendor evaluations and/or implementations of third-party solutions.
  • Define and manage data interfaces with third-party vendors and internal systems.
  • Acknowledge system ownership of primary HR applications for customizations, configurations, upgrades, issue escalation, functionality expertise, and general user questions/training.
  • Analyze, cleanse, transform, manage, and validate data; undertake data ownership/management in systems to ensure data integrity.
  • Administer systems for security profiles/accounts, upgrades, release patches, etc.
  • Support troubleshooting of system and process issues.
  • Develop and maintain project documentation, including project plans, status reports, and other project-related documents if applicable.

What We Offer

At Sig Susquehanna, you can expect real impact through your contributions towards developing and supporting cutting-edge technologies. Our collaborative environment allows you to work closely with Infrastructure, Project Management, and Strategy Developer Teams to deliver scalable and high-performance systems.

Expect opportunities for growth, as we don't require prior industry experience in proprietary trading or financial services to succeed. We look for naturally curious, relentless problem solvers who are eager to innovate, learn, and grow.

Our compensation package includes an estimated salary of $120,000 per annum, reflecting the level of experience required for this position in Sydney, Australia. Benefits include a wide array of competitive employee perks and benefits.

Requirements

  • 7+ years of experience in a technical business analyst role.
  • Experience with HR systems (e.g., iCims, UKG, ADP, etc.) preferred.
  • Previous experience working with data integration and/or vendor feeds required.
  • Flexibility to work on a mix of technical and non-technical assignments required.
  • Knowledge of SDLC models required.
  • Strong understanding of Relational Database Concepts, preferably Microsoft SQL Server, required.
  • Strong SQL Skills required.
  • Experience with SSIS, DTS, Informatica, or other integration enabling tools a plus.
  • Experience with QlikView or Microsoft SQL Server Reporting Services a plus.

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