Veterinary Care Specialist

1 week ago


Perth, Western Australia beBeeCare Full time $53,000 - $65,000
Job Description

We are seeking a motivated and enthusiastic Veterinary Receptionist to provide exceptional customer service and ensure seamless communication between clients, veterinarians, and nurses.

This is a casual position that reports directly to the Practice Owner, with the possibility of transitioning to permanent part-time next year. You will work closely with other members of the team to provide a comprehensive and supportive environment for our patients and their owners.

Your Key Responsibilities
  • Provide exceptional customer service, both in person and over the phone
  • Assist veterinarians and nurses in providing the best care possible for our patients and their owners
  • Follow proven processes and signature systems to ensure our clients reach their optimal goals for their pets' health and wellbeing
  • Soak up knowledge from colleagues, take constructive feedback on board, and bring your skills and ideas to the table
  • Display accountability and pride in your work, delivering tasks on time and to the highest standard
  • Treat everyone with dignity and respect, and commit to being accountable for your actions and outcomes
Requirements

To be successful in this role, you will need:

  • Excellent written and verbal communication skills
  • A passion for helping animals achieve their best quality of life
  • A warm, personable, and outgoing demeanor, with a positive attitude and energy
  • Highly organized, with proficient time management qualities and a high attention to detail
  • The ability to work independently and as part of a team, with flexibility to adapt to changing circumstances
  • A commitment to ongoing learning and professional development

You will also require a Cert III in Animal Care or Cert IV in Veterinary Nursing, as well as experience working in a veterinary clinic or reception environment. Willingness to work flexible hours, including evenings and weekends, is essential.

Benefits

We offer:

  • A dynamic and supportive team environment
  • The opportunity to develop your skills and career
  • A competitive remuneration package

Please note that this role requires a strong passion for animal care and a commitment to delivering exceptional service.



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