Trade Centre Manager

4 weeks ago


Lonsdale, Australia Dulux Group Full time
Job Description

We are seeking a highly skilled and experienced Trade Centre Manager to lead our retail team at Lincoln Sentry in Lonsdale. As a key member of our DuluxGroup family, you will play a crucial role in driving sales growth, improving customer experience, and ensuring the smooth operation of our trade centre.

About the Role

This is a dynamic and challenging position that requires strong leadership skills, excellent communication, and problem-solving abilities. You will be responsible for managing a team of trade sales and warehousing staff, providing ongoing training and support to ensure they have the necessary skills to meet customer needs.

You will also be responsible for:

  • Managing day-to-day trade centre and warehousing operations, including inventory control, stock management, merchandising, and marketing activities;
  • Leading by example, demonstrating a strong work ethic, and promoting a culture of safety, sustainability, and customer satisfaction;
  • Developing and implementing strategies to improve customer service standards, increase sales, and enhance overall business performance;
  • Participating in cycle counts and stock takes, ensuring accuracy and compliance with company procedures;
  • Collaborating with the regional leadership team to identify opportunities for growth, improvement, and innovation;
Requirements

To succeed in this role, you will need:

  • A proven track record in trade sales, customer service, or a related field, with a minimum of 2 years' experience in a supervisory or management capacity;
  • Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire a team;
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop effective solutions;
  • A good understanding of warehouse operations, including inventory control, stock management, and logistics;
  • Knowledge of SAP or other relevant software systems;
  • A high level of physical fitness, with the ability to lift up to 20kgs occasionally;
  • High numeracy skills, with a strong attention to detail;
  • Good computer skills, with proficiency in Microsoft Office applications;
What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

  • An estimated annual salary of $120,000-$150,000 AUD, based on experience;
  • Ongoing training and professional development opportunities;
  • A comprehensive benefits package, including paid parental leave, wellbeing support, and employee recognition programs;
  • A supportive and inclusive work environment, with a focus on work-life balance and employee well-being;
  • The opportunity to work with a leading brand in the building industry, with a strong commitment to sustainability and social responsibility;

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