Tax Technology Expert
1 week ago
As a Senior Consultant, Professional Services, you will be responsible for delivering implementation projects for tax software products, including advising clients as the technical subject matter expert, providing training, preparing user guides and other documentation, and performing product testing and troubleshooting.
You will project manage implementation projects, including creating project plans, meeting and reporting management, monitoring and managing risks. You will also be involved in sales enablement activities, by scoping and selling the value of our tax software products and services to new and existing customers.
In addition, you will manage multiple clients and projects at the same time, enabling client retention and relationship management efforts, by supporting the client relationship managers in their dealings with customers as the technical expert. You will prepare user guides, implementation reports, training manuals and other documentation as required.
You will deliver training sessions and webinars to clients. To be successful in this role, you will have 4+ years of experience in Australian tax, experience with tax preparation software, such as ONESOURCE or CCH Integrator, and a strong understanding of tax effect accounting and its practical applications.
You will have strong analytical and problem-solving skills, the ability to explain technical concepts in a clear, concise manner, and excellent presentation, interpersonal and communication skills (both verbal and written). You will be able to work in a fast-paced, team-oriented environment and have project management skills.
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