Package Delivery Support Specialist

2 weeks ago

Australia beBeeCustomerCentricity Full time $60,000 - $79,900

About Package Delivery Support

  • As a package delivery support specialist, you will be responsible for assisting customers with their deliveries.
Key Responsibilities:
  • Connect Customers with Experts: You will work closely with our team of experts to provide customers with accurate and up-to-date information about their packages.
  • Prioritize Customer Needs: Empathize with customers and prioritize their needs to ensure timely resolutions.
  • Uphold Company Values: Respect every customer interaction by upholding our company's values and mission.
  • Resolve Issues Effectively: Resolve issues in a professional and efficient manner, setting clear expectations with customers.

You'll be based at one of our last-mile delivery facilities, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse teams, delivery partners, and customers when they need guidance.

Our mission is to provide exceptional customer experiences, and as a key member of our team, you will play a vital role in achieving this goal.

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