Team Member
2 weeks ago
About EG Australia
We are a modern consumer retail company committed to delivering a quality food, coffee, and fuel experience to our customers. Our goal is to become the chosen destination for quality products and services.
Job Summary
We are seeking a Team Member to join our frontline Fuel team at our EG Australia store. As a Team Member, you will be responsible for delivering excellent customer service, promoting products, and maintaining a safe working environment.
Key Responsibilities
- Customer Service
- Deliver brilliant customer service to ensure customer satisfaction and loyalty
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Product Promotion
- Promote products and offers to customers to drive sales and revenue growth
- Develop and maintain knowledge of products and services to provide expert advice to customers
- Store Operations
- Operate point of sale systems and manage cash handling procedures
- Monitor fuel and stock deliveries to ensure efficient inventory management
- Maintain a clean and safe working environment to meet health and safety standards
Requirements
- Previous Retail Experience
- Previous retail experience is preferred to support our store team
- Customer Service Skills
- Excellent customer service skills and attention to detail
- Communication Skills
- A great communicator who is solutions-focused
- Teamwork
- Able to work effectively in a team environment
What We Offer
- Competitive Pay Rate
- Competitive pay rate + annual bonus
- Employee Benefits
- Access to a number of employee discounts through the Booster platform
- Save on fuel through our Team Fuel Discount when you fill up at EG
- Free financial and health & wellbeing counselling
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