Insurance Dispute Resolution Expert

1 day ago


Sydney, New South Wales, Australia IAG Full time

Dispute Resolution Specialist Role

This is a dynamic opportunity for a skilled Insurance Dispute Resolution Specialist to join our team in Australia and New Zealand. As part of the largest insurance group, you will play a crucial role in managing disputes arising from unresolved complaints.

Using your expertise in dispute resolution, stakeholder management, and communication skills, you will deliver a world-class experience to our customers and partners. You will be responsible for resolving internal and external disputes, ranging from simple to complex, in line with industry standards and regulatory requirements.

This contract role offers flexibility, with a mix of work-from-home and office days (2 days per week). The ideal candidate will have proven experience in dispute resolution and complaint management, as well as exposure to the AFCA complaints process.

In this role, you will enjoy:

  • A competitive salary of $AUD90,000 - $120,000 per annum
  • Flexible working arrangements
  • Ongoing training and development opportunities
  • A supportive team environment

We are committed to reconciliation and provide a safe and supportive work environment for all employees. If you are a motivated and experienced professional looking to make a difference, apply today.



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