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Part Time Customer Service Representative Opportunity
2 months ago
Estimated annual salary for this role is AU$45,000 - AU$65,000
About the RoleWe are seeking a Part Time Customer Service Representative to join our team at Telstra in Hervey Bay QLD. As a key member of our retail store team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:- Deliver outstanding customer experience through proactive engagement and effective problem-solving skills
- Provide personalized solutions and recommendations to customers based on their needs and preferences
- Meet or exceed sales targets and Key Performance Indicators (KPIs) while maintaining high levels of customer satisfaction
To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds. You will also have a drive to learn and grow within the role, with a strong focus on delivering results and meeting targets.
You will be working in a fast-paced, dynamic environment where no two days are the same. As a Part Time Customer Service Representative, you will have the opportunity to develop your skills and knowledge in a variety of areas, including sales, customer service, and technical support.
BenefitsWe offer a range of benefits to our employees, including:
- Competitive hourly rate and opportunities for overtime
- Professional development and training programs to enhance your skills and knowledge
- A fun and supportive work environment with a team-oriented culture
- Exclusive discounts and offers across hundreds of brands and partners
Telstra is an iconic Australian brand with a global footprint. We are committed to building a connected future where everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.
We believe in creating a workplace culture that is welcoming, inclusive, and respectful of all individuals. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities to join our team, as we know that diversity enriches our work and strengthens our community.
