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Senior Retail Leader
2 weeks ago
The Senior Retail Leader plays a pivotal role in leading a high-performing team of professionals to achieve business objectives and deliver exceptional customer experiences.
Key Areas of Focus:
- Drive a selling culture within the team to meet sales targets and promote key performance indicators.
- Consistently raise the performance and capability of the team to support talent development and succession planning.
- Utilise data to inform operational decisions by working closely with district managers and directors of stores.
- Implement a continuous improvement mentality within the team and collaborate with other teams to drive business growth.
- Energise the team to deliver outstanding customer service in a fast-paced environment.
Requirements:
- Previous retail management experience at a big box retailer or multi-site experience.
- Passionate about delivering excellent customer experiences and experiential retail.
- Excellent organisational, analytical, and business management skills.
- A hands-on leader who loves being on the sales floor to motivate, coach, and help team members succeed.
- Strong emotional intelligence, communication skills, and the ability to influence team members at all levels.
