Customer Service Operations Manager

3 weeks ago


Central Queensland, Australia Drakes Supermarkets Full time

Unleash Your Potential with Drakes Supermarkets

We are seeking an experienced Customer Service Assistant Manager to join our team at Drakes Supermarkets. As a key member of our leadership team, you will be responsible for providing exceptional customer service and driving business results.

The successful applicant will have:

  • Proven front-end and POS knowledge
  • A commitment to delivering unparalleled customer service
  • Experience in supervising staff and leading by example
  • Excellent communication skills and the ability to motivate a team
  • A strong understanding of ordering and cost control principles

To succeed in this role, you must be able to:

  • Display a passion for customer service and a positive attitude
  • Problem-solve and think critically
  • Motivate and lead a team to achieve outstanding results
  • Communicate effectively with management, employees, customers, and external stakeholders

This is an excellent opportunity for someone looking to take their career to the next level and become part of a dynamic and growing company. We offer a competitive salary package and a comprehensive training program to support your success.

Estimated annual salary: $85,000 - $105,000 AUD (dependent on location and experience). We encourage applications from motivated and enthusiastic individuals who share our values and are passionate about delivering exceptional customer service.



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