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Service Technician

2 months ago

Richlands, Queensland, Australia RDO Equipment Australia Full time

We are seeking a skilled Service Technician to join our team at RDO Equipment Australia in a leading hand role. This is a varied position that will see you working on a range of equipment across John Deere Construction and Forestry machinery.

This workshop-based role will entail general service and repairs, major overhauls, and new machine assembly. You will be responsible for:

  • Assisting with the supervision of day-to-day workshop operations
  • Supervising and supporting allocated employees' work schedules, providing technical knowledge where needed
  • Providing technical support to the Service Manager in the mechanical and electrical areas, ensuring we are providing customers with the correct fault-finding information
  • Diagnosing, inspecting, reconditioning, repairing, assembling, and servicing equipment as assigned
  • Documenting machine information and repairs completed on work orders, including parts, time, and fluids used
  • Maintaining a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service

To be successful in this role, you will bring:

  • A relevant trade certificate in Heavy Diesel Fitting, Mobile Plant Mechanic, or Diesel Mechanic, or equivalent
  • A current and valid driver's license
  • Experience in the service and maintenance of heavy diesel products, including engine overhauls and major repairs
  • Excellent knowledge and understanding of the design and function of John Deere equipment, which will be highly regarded
  • An engaging work approach and strong customer service focus
  • A mature attitude and logical and methodical approach to your work