Cloud Infrastructure Automation Specialist
1 week ago
Sinch is a global leader in Communication Platforms as a Service (CPaaS) and mobile customer engagement, boasting an extensive presence in over 50 countries. Our tech has been used by numerous businesses worldwide, facilitating conversations with every phone on earth – totaling more than 147 billion annually.
As a Cloud Infrastructure Automation Specialist, you will be part of the Infrastructure team responsible for building automation tools to deploy, monitor, and maintain platform health. You will primarily focus on improving our event-driven micro-service platform based on EKS/K8s, which was launched in 2024 and leverages EKS (Kubernetes) and knative at its core. Your key responsibilities will include:
- Leading efforts to ensure platform reliability
- Developing and enhancing logging, monitoring, and alerting solutions
- Identifying infrastructure weaknesses and implementing necessary changes
- Troubleshooting production issues and collaborating with the Engineering team to resolve them
- Participating in the on-call rotation to support production incidents
- Supporting teams that host their services on our platform
To excel in this role, you should possess:
- Proven experience supporting Kubernetes platforms in Production environments
- Expertise in managing AWS cloud services
- A background in operations where you have successfully supported platforms at scale
- Experience with logging, monitoring, and alerting solutions like Datadog, Elasticsearch, etc.
- Familiarity with IaaC tools such as Terraform or CDK for automating infrastructure management
- Knowledge of GitOps methodologies
- A software development background
- A Bachelor's degree in Computer Science or a related field, or equivalent work experience
- Prior experience with Gitlab CI/CD is advantageous
- A working knowledge of GCP can be beneficial
- Experience with distributed databases like TiDB is desirable
- Familiarity with IDP tools such as Backstage, Port, or similar will be highly regarded
- A basic understanding of AWS networking principles will be an asset
We value diversity, flexibility, and inclusivity in our workforce. We offer a competitive salary range of $125,000 - $175,000 per annum, depending on location and experience.
We strive to create a balanced work environment that supports your personal and professional growth. Our benefits package includes:
- A hybrid working arrangement, allowing you to choose where you work best
- A generous parental leave program, providing 26 weeks' salary for primary caregivers and 4 weeks' salary for secondary caregivers
- A day off on your birthday, so you can celebrate with loved ones
- An annual leave program that balances performance with rest and rejuvenation
- A monthly fitness reimbursement allowance and wellness programs to support your physical and mental well-being
- Access to coaching and career development opportunities, including online courses
- A virtual Employee Assistance Program offering free counseling resources
- A volunteer program, enabling you to make a positive impact in your community while taking paid time off
- The Reward+ program, providing discounts and deals across various retail and entertainment options
If you're passionate about technology and eager to contribute to a people-focused, growing company, we encourage you to apply.
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