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Audio Visual Engagement Manager
4 weeks ago
The Department of Defence is seeking a highly motivated professional to join our team as an Audio Visual Engagement Manager. This role is part of a geographically dispersed team of multi-disciplinary professionals from both public and private industry.
Main Responsibilities- Provide strong proactive management within an ICT, Audio Visual (AV), Video Teleconferencing (VTC), or Customer Service environment of a complex organisation.
- Operate in a fast-paced, high exposure ICT environment which demands exceptional quality.
- Be the first point of contact for Defence end users who require an AV or VTC solution.
- Respond to enquiries relating to approved Defence AV/VTC solutions, and provide in-depth reporting to key stakeholders.
The Directorate of Audio Visual Operations (DAVO) acts as the Joint Capabilities Group (JCG) representative for the delivery of Audio Visual (AV) and Video Teleconferencing (VTC) capabilities across the Defence estate.
Key Requirements- Exceptional communication skills, customer-focused, and demonstrate a high level of resilience, problem-solving, and attention to detail.
- Ability to communicate in a professional, precise and competent manner, to problem solve, and to deliver upon operational outcomes to all key stakeholders.
- Security Clearance: Applicants must be able to obtain and maintain a security clearance at "Negative Vetting Level 1".
