Commercial Chiller Technical Support Specialist

7 days ago


Perth, Western Australia beBeeTechnical Full time $98,765 - $123,456
Technical Support Specialist Role

This role involves providing exceptional technical support as part of a team responsible for carrying out operational, maintenance and repair works on commercial chillers and HVAC equipment.

Key Responsibilities:

  1. Provide technical guidance to customers and internal teams on product features and applications.
  2. Collaborate with sales teams to identify customer needs and offer tailored solutions.
  3. Conduct product demonstrations, presentations and training sessions for clients, stakeholders, and internal teams.
  4. Stay updated on industry trends and market developments related to commercial chillers and HVAC equipment.
  5. Assist in the development of technical documentation and product manuals.
  6. Remain up to date on the latest service bulletins and communicate effectively with the rest of the team.
  7. Support product development initiatives by gathering feedback and insights from the field and customers.
  8. Oversee a team of technical specialists responsible for commercial chiller installation, service and maintenance.
  9. Provide technical guidance and support to the team ensuring adherence to quality and safety standards.
  10. Coordinate with engineering and design teams to resolve complex technical issues.


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