Retail Operations Manager
6 days ago
About Us
Lorna Jane is a movement that inspires women to live their best, most active lives. We're passionate about empowering our team and customers alike, with a commitment to creating a supportive and inclusive workplace.
Our Commitment to You
We welcome applications from people of all backgrounds and encourage candidates who may need special accommodations during the recruitment process. We believe in creating a workplace where everyone feels valued and included.
The Role
We have an exciting opportunity for a Retail Leader In Training to join our Lorna Jane Hobart store. This role provides valuable leadership insights and hands-on experience, preparing you for future opportunities such as Assistant Store Leader or Store Leader.
Your Responsibilities
- Support your Store Leader in executing strategies to drive sales and achieve key performance indicators (KPIs)
- Actively participate in the execution of visual merchandising guidelines to maximize store performance
- Assist in managing stock control processes, including cycle exits, and ensure that the backroom supports easy replenishment
- Lead by example in driving customer conversion through consistent application of our 'We Think Customer' standards
- Help to execute business initiatives such as store promotions, product launches, and customer attraction strategies
- Assist the Store Leader and Assistant Store Leader in coaching and developing team members to improve individual and store performance
- Provide clear communication to the team regarding daily store goals, promotional activities, and operational changes
- Take ownership of the 'Daily Planner' to ensure smooth store operations and assist in the opening and closing of the store
- Lead by example in managing e-learning completion and ensuring team engagement with learning resources
- Maintain strong product knowledge and upsell Lorna Jane products with confidence and style to meet the customer's needs
- Engage with customers to create meaningful relationships that contribute to the growth of the store's customer base
About You
We're seeking someone with previous experience in a fast-paced retail or customer-centric environment. You'll be results-oriented and driven to exceed business targets.
What We Offer
- A competitive salary of approximately $55,000 - $65,000 per annum, based on location and experience
- Generous discounts on the latest Lorna Jane collections
- Ongoing training and development opportunities
- A supportive team environment
- Opportunities for career progression within the Lorna Jane community
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