Financial Solutions Specialist

3 weeks ago


Perth, Western Australia Bendigo and Adelaide Bank Full time

About Bendigo and Adelaide Bank

We are a bank that feeds into the prosperity of our customers and communities, not off it.

Job Overview

This is a permanent, full-time role based in Fremantle, working 76 hours per fortnight.

Job Description

You will provide a seamless Branch experience by meeting customers' end-to-end banking needs across transaction activities, exploring their needs and circumstances, and providing consumer lending and other financial solutions relevant to their lifestyle.

As a Financial Solutions Specialist, you will demonstrate a high level of ownership by building strong relationships with new and existing customers and the wider community.

You will actively engage our customers to explore the best products and services to suit their needs, adapting to digitization and educating them on digital literacy and online banking.

Key Responsibilities

  1. Analyse customers' situations to deliver solutions that help them thrive
  2. Build relationships and rapport with customers and colleagues quickly
  3. Understand and share with others what makes our bank different
  4. Demonstrate extensive experience in a customer service or sales environment
  5. Have a good understanding of financials and business performance
  6. Experience in consumer lending and the banking and finance industry is a plus but not essential

Requirements

  • Extensive experience in a customer service or sales environment
  • Ability to build relationships and rapport with customers and colleagues quickly
  • Eagerness to understand and share with others what makes our bank different
  • Understanding of financials and business performance
  • Experience in consumer lending and the banking and finance industry - a plus but certainly not essential

Salary

The estimated salary for this role is around $80,000 - $100,000 per annum, depending on experience.



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