Customer Service Coach

23 hours ago

Ascot, Queensland, Australia beBeeCoaching Full time $120,000 - $140,000

A leading organisation is seeking a skilled professional to fill the role of Customer Service Coach. As a Customer Service Coach, you will play a vital part in empowering colleagues to deliver outstanding service.

About the Role:

The ideal candidate will possess strong communication and stakeholder management skills, as well as experience in coaching and training delivery. They should be data-driven, with the ability to assess performance trends and make informed decisions.

Your Key Responsibilities:
  • Develop and implement effective coaching and training programmes
  • Foster a culture of continuous learning and improvement
  • Maintain relationships with senior stakeholders and drive business performance
Required Skills and Qualifications:
  • Certified coach or trainer qualifications
  • Proven experience in using data and feedback to shape performance
  • Strong influence and negotiation skills
  • Able to work collaboratively within a team environment
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

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