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Customer Service Ambassador

2 weeks ago

Melbourne, Victoria, Australia Kisco Senior Living Full time

We are seeking a customer-focused individual to join our team as a Front Desk Representative at The Fountains, a vibrant senior living community.

About the Role:

As a Front Desk Representative, you will be the first point of contact for residents and guests, providing exceptional service and creating a warm and welcoming atmosphere in our community.

You will be responsible for monitoring resident and guest activities, assisting with requests, answering calls, maintaining a clean front desk area, and responding to emergencies. Your excellent communication skills, attention to detail, and ability to work independently will make you an ideal candidate for this role.

Requirements:

To be successful in this position, you will need to possess:

  1. Excellent customer service skills
  2. 6-12 months of front desk or reception experience
  3. High school diploma or equivalent preferred
  4. Senior living experience a plus

Benefits:

This is a competitive role that offers:

  • A free meal per shift
  • Healthcare benefits (full-time only)
  • Matching 401(k) (full-time only)
  • Paid time off
  • Rewards and bonus opportunities
  • Continuous training and growth opportunities

About Us:

Kisco Senior Living has been a leader in the senior living industry for over 30 years. We create great places to live for our residents and a great place to work for our associates.