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Senior Salesforce Business Solution Specialist

3 weeks ago

Adelaide, South Australia beBeeBusiness Full time $120,000 - $150,000

We are seeking a seasoned Salesforce Business Analyst to bridge business needs with technical solutions.

Key Responsibilities:
  • Collaborate with stakeholders to gather, analyze, and document business requirements and translate them into functional Salesforce solutions.
  • Partner with developers, administrators, and project managers to design and implement Salesforce features, enhancements, and integrations.
  • Conduct gap analysis to identify areas for process improvement and recommend system enhancements.
  • Prepare user stories, acceptance criteria, workflows, wireframes, and other documentation to support development.
  • Support Salesforce configuration including custom objects, fields, workflows, validation rules, reports, and dashboards.
  • Assist with UAT planning, execution, and defect resolution.
  • Provide ongoing support, training, and guidance to end users to maximize Salesforce adoption.

Required Skills & Experience:

  • Proven experience as a Business Analyst with hands-on Salesforce experience (Sales Cloud, Service Cloud, or other modules).
  • Strong understanding of Salesforce data model, security, workflows, and automation.
  • Experience with requirement gathering, process mapping, and documenting functional specifications.
  • Familiarity with Salesforce Lightning, Flow, and AppExchange solutions.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work collaboratively with technical and non-technical stakeholders.

Benefits include competitive compensation, opportunities for professional growth, and a dynamic work environment.

Please submit your application if you meet the above qualifications.