Customer Service Ambassador

3 weeks ago


Sydney, New South Wales, Australia T2 Tea Full time

We're seeking a Casual Sales Assistant to join our passionate team at Wynard Place. This role is perfect for individuals who thrive in fast-paced environments and are eager to provide world-class customer service experience.

About the Role

  • Provide exceptional customer service, ensuring every interaction is memorable and positive.
  • Become a tea and brewing expert, expanding your knowledge of our premium products.
  • Manage high volumes of stock and maintain visual merchandising standards.
  • Ensure your own health and safety, as well as that of others, by following T2 Tea's safety policies and procedures.

About You

  • You prioritize customer satisfaction above all else.
  • You're comfortable working in a dynamic, busy environment.
  • You're self-motivated and eager to learn and grow with our brand.
  • You possess strong communication skills, able to effectively interact with customers and colleagues alike.
  • Prior customer service or retail experience is highly valued but not essential.

About T2 Tea

  • We're a renowned tea brand, celebrated for our unique blends of sustainable ingredients and captivating designs.
  • Our presence spans across Australia, New Zealand, and Singapore, with both online and retail store experiences.
  • We believe each team member brings distinctive value, and we offer training, incentives, and a supportive culture to help you thrive.
  • We're proudly B Corp Certified and part of LIPTON Teas and Infusions, the world's largest tea business.

Lifestyle at T2 Tea

  • Enjoy 50% discount on our delicious teas.
  • Savor endless cups of tea throughout your shift.
  • Access our Employee Assistance Program for support when needed.
  • Participate in sales incentives and recognition programs to celebrate your achievements.

About the Application Process

If your experience aligns with our requirements, we encourage you to apply. We welcome candidates from diverse backgrounds and commit to responding to every applicant. Please note, this opportunity is available in-house only.

Estimated Salary: $18 - $22 per hour, commensurate with experience and location.



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