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Customer Service Representative
3 weeks ago
At El Jannah, we pride ourselves on serving up more than just delicious food – we offer a unique experience that brings people together. As a Customer Service Representative, you will be the face of our brand, delivering exceptional service to our customers and ensuring their every need is met.
About UsWe have been a part of the Illawarra community for 25 years, bringing authentic Lebanese-Australian flavors to the table. Our team is passionate about what we do, and we're looking for like-minded individuals to join us on this journey.
The Role- Deliver outstanding customer service, always exceeding expectations
- Take orders accurately and efficiently through our POS system
- Pack and hand over hot orders to customers and delivery drivers with a smile
- Assist in preparing and cooking our signature dishes, including charcoal chicken and burgers
- Maintain a clean and safe work environment, adhering to our high standards of hygiene and safety
- Previous experience in the fast food industry is not essential, but a keen attitude and willingness to learn are must-haves
- You should be comfortable working in a fast-paced environment, able to multitask and adapt to changing situations
- A kind and courteous demeanor is essential, as you will be interacting with customers on a daily basis
- You should be willing to follow direction and procedures, aligning with our values and goals
