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Client Success Advisor

2 months ago

Epping, Australia Credit Union Australia Full time
About the Role

At Great Southern Bank, we're committed to delivering exceptional customer experiences. As a Client Success Advisor - Retail Banking, you'll play a vital role in achieving this goal.

We're seeking a highly motivated and results-driven individual to join our team based in Epping. Your primary responsibility will be to provide top-notch support and service to our customers, ensuring their retail banking needs are met promptly and efficiently.

This sales-focused role involves more than just processing transactions and inquiries. You'll be expected to challenge yourself daily to generate leads, deliver sales and lending results, and help customers achieve their financial goals through our range of savings, insurance, and personal lending products.

Key Responsibilities
  • Leverage your excellent communication skills to build strong relationships with customers and identify opportunities to meet their financial needs
  • Stay up-to-date with new products, services, and ways of working to ensure seamless delivery of services to customers
  • Continuously strive to go above and beyond in every customer interaction, providing solutions that meet their evolving needs
  • Pursue a results-driven approach, focusing on delivering sales and lending outcomes that drive business growth

In return for your dedication and hard work, we offer an attractive remuneration package, including:

Rewards and Benefits
  • A competitive salary: $65,000 - $85,000 per annum
  • A wide range of training and career development opportunities to help you grow professionally
  • An inclusive and diverse workplace where you can thrive and make a real difference
  • A generous benefits package, including discounts on financial and insurance products, options for health and wellness, unique leave arrangements, and more

We believe in recognizing and rewarding our employees' outstanding contributions. Our Employee Appreciation Day, Values Awards, and eCards for both teams and individuals who embody our values demonstrate our commitment to fostering a positive and supportive work environment.