NOC Engineer II

2 months ago


Melbourne, Victoria, Australia VeriSign, Inc. Full time
Job Summary

The NOC Engineer II is a technical position that requires an individual to work as part of a team in the 24x7 Network Operations Center (NOC) where they will be expected to follow direction while performing most tasks on their own.

Key Responsibilities
  • Monitor alarms, open corresponding tickets, diagnose, resolve, document issues, and escalate as needed. Support VeriSign's production, QA, and development environments via work requests, complex change tickets, or incidents.
  • Systems engineer tasks include pulling logs, analysis of system-level applications, starting and stopping jobs, configuration of hardware, peripherals, services, settings, directories, or storage. Configure systems to provide networking services, including HTTP/HTTPS, File Transfer Protocol (FTP), network file system (NFS), server message block (SMB), Simple Mail Transfer Protocol (SMTP), secure shell (SSH), and Network Time Protocol (NTP). Administration of accounts, passwords, and permissions. Work with remote hands to repair failed hardware in both server and network gear.
  • Network engineer tasks include examining customer requests, tracing the packets, planning the routing and security changes needed, and then implementing the approved changes. Troubleshooting static, aggregate, and generated routes, BGP and OSPF sessions, GRE and IPSec tunnels, VPNs, load balancer VIPs, router access-lists, and firewall rules. Work with remote hands to repair failed hardware in both server and network gear.
Requirements
  • 2 Year / Associate Degree or equivalent work experience in Information Technology or related technical certification.
  • CCNA or RHCSA certification is required.


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