Laser Clinic Operations Manager

1 month ago


Norwood, Australia SILK Laser Clinics Full time
About Us

SILK Laser Clinics Australia is a leading provider of laser, skin, and body treatments, operating across a network of over 140 clinics in Australia and New Zealand.

Job Summary

We are seeking an experienced Clinic Manager to lead a team of highly skilled laser and skin therapists and cosmetic injectors on a fixed-term parental leave cover, with the opportunity to extend.

Key Responsibilities
  • Drive clinic sales performance and coach team members to achieve exceptional results.
  • Set a high standard through hands-on interactions with clients and guide the team to become experts in our services.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and motivate a high-performing team, ensuring a collaborative and productive work environment.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive growth.
Requirements
  • Cert IV or Diploma in Beauty Therapy highly regarded.
  • Demonstrated interpersonal and positive communication skills that inspire and motivate team members.
  • Proven track record of successfully managing high-performing teams and demonstrating leadership and coaching capabilities.
  • Demonstrated ability to thrive in a fast-paced environment and ensure efficiency and excellence in clinic operations.
  • Proven ability to exceed clinic sales targets and highlight a results-driven approach.
What We Offer
  • Competitive hourly rate and lucrative commission, bonuses, and monthly incentives.
  • Generous product and treatment incentives to fuel your passion.
  • Service Recognition Program to thank you for your exceptional service.
  • Access to exclusive Corporate Partnerships designed to support your health and wellbeing.
  • Extensive training and career learning pathways to support your professional growth.
Join Our Team

Apply now to become a valuable member of our dynamic team and kickstart your career with SILK Laser Clinics Australia today.



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